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TERMS & CONDITIONS



Your Details
  1. We ask for information such as your name, e-mail address, delivery address and contact details.
  2. We keep a record of this information so that we can recognise you as a registered customer and fulfil the orders you place with us.
  3. We keep a record of your purchases with us, this means we can send you the most relevant offers. It also means we can deal a lot quicker with any problems you may experience with your order.
  4. We keep a record of any e-mail correspondence you send us. This helps us keep track of any problems or concerns you've had with our products or services.
  5. The information collected about you will not be shared with any third parties and is stored indefinitely for product and service development, directing marketing and marketing analysis.
  6. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Distant Selling Directives (DSRs)
  1. We are willing to provide resources for individual or music schools throughout the Indonesian archipelago. Additional shipping cost will be communicated at and agreed upon before shipment is made.
Delivery Cost and Time
  1. The delivery cost and times will vary depending on the size of the shipment and the distances.
Payment Arrangements
  1. We accept bank transfer and cash. We normally dispatch orders that have been paid for.